Studio Policies

INSTRUCTOR’S VACATION:

There are four non-teaching weeks built into the academic year. These weeks are those of Memorial Day, Labor Day, Thanksgiving, and Christmas. The week of Christmas will vary depending on what day of the week Christmas falls. In addition, each teacher is allowed two vacation weeks of their choosing, during which the studio may provide a substitute teacher, or you may select a make-up lesson day/time depending on the availability of other instructors.

TUITION:

Is paid by automatic withdrawal on the 28th of every month (ACH or EFT). If the 28th lands on a Saturday or Sunday, tuition will come out on Friday. A $30.00 fee will be assessed for insufficient funds.

There is a one-time-only REGISTRATION FEE of $25.00 per family to be paid at the time of registration.

MAKE UP LESSONS:

The studio will expect notification if a student must miss a lesson or recital due to illness, vacation, etc. This notification may be given in person, over the phone, via email, or on the MyMusicStaff program. Refunds will not be issued for student cancellations. Lessons cancelled by teachers will be made up. We are offering make up lessons for our clients if they are unable to attend their regularly scheduled lesson. You can sign up for make-up lessons through MyMusicStaff, or by contacting the studio. Make-up lessons do not have to be taken the same month as the absence and do not expire so long as you are an active student.

DISCONTINUED LESSONS:

To discontinue lessons and to discontinue charges to your account, a withdrawal form must be completed and submitted to the studio no later than two weeks prior to that pull date of the ACH. Tuition is not prorated for the last month nor are refunds given for students missing their last month. No exceptions will be made for relocating, illness, etc. Your agreement is with Onalaska Music Academy, not with an individual instructor, and the studio reserves the right to replace teachers who leave with another qualified instructor without notice to the students.

INCLEMENT WEATHER:

Always assume the studio is open if schools are closed due to inclement weather. We will call/email each student if we need to close due to bad weather. Please check your voicemail and emails or call the studio if you are unsure. Notice may also be given through MyMusicStaff which may come through as a text alert.

PERFORMANCE/

COMPETITIONS:

As a member of WMTA and WSMA, Lynn Maher and other teachers who are members, can provide many opportunities for those students desiring performance situations or competitions. Information and dates relative to those events will be announced well in advance. Some events may require advance fees. There are 8 seasonal studio recitals, and often student recitals are conducted at public venues.

FOOD and BEVERAGES:

No food and beverages (including gum and candy) are allowed in the studio. Please keep the waiting area clean and in order for everyone. On inclement days, please remove your shoes and place them in the coatroom. Plan on bringing indoor shoes or slippers on those days. It is helpful if you keep your voices at a lower level as the teachers are trying to focus on their students with as few distractions as possible.

LESSONS/TUITION:

Enrollment in Onalaska Music Academy entails a year-round commitment from the beginning of September to the end of August. However, your commitment is calendar month to calendar month, paid in advance on the 28th of the preceding month. Notice of withdrawal must be received no later than two weeks prior to the monthly fee pull date.

Each student will have the opportunity to receive 48 half-hour lessons during this period. Lessons will be given on all holidays except Memorial Day, Labor Day, Christmas, and Thanksgiving unless noted. Students who terminate lessons during the summer months will not be guaranteed a day/time in the fall with their current teacher. Continuity and progress can only be achieved for musicians with regularly scheduled lessons on a monthly basis. To ensure this, the studio reserves the right to provide a substitute teacher without prior notice.